Legal Notice under the Act on Specified Commercial Transactions

This page discloses information related to mail-order sales as required under Article 11 of Japan's Act on Specified Commercial Transactions.

Seller APP ELECTRONICS CO., LIMITED
Person Responsible Chao Xu
Address Room 734, 7/F Star House,
3 Salisbury Road, Tsim Sha Tsui,
Hong Kong
Phone Number Japan support line: 080-3017-5531
Hours: Weekdays 10:00–17:00 (excluding weekends, public holidays, and New Year holidays)

Overseas direct line: +86-153-0272-9056
* For urgent inquiries, please contact us by email.
Email Address support@ashardly.com
* We typically respond within 1–2 business days.
Website URL https://www.ashardly.com/
Selling Price Prices are displayed in Japanese yen (JPY) on each product page.
Product price range: ¥5,980–¥16,980 (tax included)
* Prices are subject to change without notice.
Additional Costs Beyond Product Price [Shipping]
Orders of ¥5,980 or more: free shipping
Orders under ¥5,980: flat rate of ¥980 nationwide

[Consumption Tax] Included in the product price (tax-inclusive display)

* Additional shipping charges may apply to remote islands and certain areas.
Payment Methods · Credit card (Visa / Mastercard / JCB / American Express)

* Additional payment methods will be added over time.
Payment Timing Credit card: charged immediately at time of order
Delivery Timing Orders typically ship within 1–3 business days after payment is confirmed.

[Domestic shipping within Japan] Delivered 2–5 business days after shipping
* During peak periods (year-end/New Year, major holidays, etc.), delivery may take a few extra days.
* Delays may occur due to weather, traffic conditions, or courier circumstances.
Returns & Exchanges [Returns for personal reasons]
We accept returns of unused, unopened items within 8 days of delivery.
* Return shipping costs are the customer's responsibility.

[Initial defects or issues on our end]
If an item arrives damaged, defective, or incorrect, please contact us within 8 days of delivery.
Shipping and exchange costs will be fully covered by us.

[Cases where returns/exchanges are not accepted]
· Items that have been used
· Damage or soiling caused by the customer
· Missing tags or accessories
· More than 8 days after delivery

To request a return, please contact us first by email at support@ashardly.com.
Quality Guarantee All products come with a 1-year product warranty.
Manufacturing defects that occur under normal use are covered by free repair or replacement.
* Consumable parts (casters, zippers, etc. subject to normal wear) are not covered under warranty.
* Damage caused by customer negligence is not covered under warranty.
Quantity Available Please check the stock indicator on each product page. Sales end once stock is depleted.
System Requirements Recommended browsers: Google Chrome / Safari / Firefox / Edge (latest version)
* Internet Explorer is not supported.

* This notice is subject to change without prior notice. Please check this page for the latest information.
* If you have any questions, feel free to contact us at support@ashardly.com.
Last updated: June 2026